"TIAA’s managed internal audit service was procured through a tendering process to supplement North Somerset Council’s small team of auditors, through a co-sourced arrangement. From the beginning of the process TIAA were extremely professional, the tender document was comprehensive, competitive and gave us a good understanding of the resource available to us.
The team, led by Ian Sharp and Vicky Davies, brought with them valuable knowledge and expertise, which was clearly evident through the work produced. They worked well with our in-house staff and adopted our systems and processes effectively.
This was the first time we had utilised the services of TIAA but I would have no hesitation in recommending them to other Authorities or procuring their services again in the future."
Lisa Boswell - Business Audit Manager, North Somerset Council