Corporate Social Responsibility
Thinking of Our Impact
Tiaa keeps our environmental and social responsibilities at the forefront of our approach to business
At Tiaa, we are committed to giving back. We are an employee led company involved with the wider community and all our staff are ethically centred to research new ways of heightening our levels of social responsibility.
Tiaa's B Corp Story
Tiaa is proud to be a certified B Corporation (or B Corp), joining a growing movement of companies that are reinventing business for the benefit of all people and our shared planet. Verified by B Lab, the not-for-profit behind the B Corp movement, the achievement demonstrates that Tiaa meets high standards of social and environmental performance, transparency, and accountability alongside a commitment to goals beyond shareholder value.
Social Initiatives
We have successfully achieved ISO 14001 accreditation. This is the international standard for environmental management systems, recognising that we have robust processes in place to manage and reduce our environmental impact.
Our Corporate Social Responsibility and Environmental Policies outline the work we do for the local communities in which we operate, the environment, our approach to recycling, our flexible working policy and work/life balance, the use of electronic communications for 99% of our contact and the initiatives we have in place for energy conservation. For example, we are currently moving our fleet to all electric vehicles further reducing our negative impact on the world around us. One of our most unique aspects is our operating structure. Rather than commuting daily to central offices, our local teams work either from home or at our client’s offices. This allows us to significantly reduce our carbon footprint through reduced fuel based utilities, office based equipment, lighting and heating.
Local Communities
We are committed to operating responsibly, with clear policies covering equality, diversity, sustainability and ethics. Alongside this, our colleagues play an active role in supporting the communities we serve through fundraising, volunteering and charitable initiatives. From local community projects and environmental activities to national charity campaigns, we are proud to support a wide range of causes that create meaningful impact.
Our colleagues regularly raise funds, volunteer their time and contribute to initiatives that make a positive difference, both locally and nationally. Some of the organisations and causes we have supported through fundraising, sponsorship and donations include:
- Red Nose Day;
- MacMillan’s national Coffee Morning event;
- JDRF (The Type 1 Diabetes Charity);
- Teenage Cancer Trust;
- Crofton Saints under 10’s football team;
- Gosport and Fareham food bank;
- Noah’s Ark Children’s Hospital in Cardiff;
- Military Miles
- St Clare Hospice
- Christmas gift appeals and donations;
- National Childbirth Trust.
In addition, our staff work extensively with local food banks and volunteer with local organisations such as veterinary clinics, community clean-up activities, fun days, amateur theatre groups and sports teams, as well as undertaking marathons, cyclothons and other sporting events to raise funds.
Employment Opportunities
We are committed to creating opportunities for people to develop their skills, build successful careers and reach their potential. By investing in local talent and supporting career development at all levels, we help individuals gain the knowledge, experience and confidence they need to succeed.
Developing the next generation of assurance professionals is an important part of this commitment. Through our Graduate Auditor and Trainee Auditor programmes, individuals work alongside experienced colleagues, gaining practical experience, professional development and industry insight that supports long-term career growth.
We also support learning and development beyond our organisation. Through workshops and community initiatives, we share practical knowledge on topics such as cyber security, online safety, financial awareness, digital skills and employability, helping people develop valuable skills and confidence.
Our experienced and appropriately vetted colleagues are able to work with a wide range of community groups, enabling us to deliver support, training and engagement activities that create meaningful opportunities and positive outcomes for local communities.
Slavery and Human Trafficking
As part of our due diligence processes, we ensure that all new clients and suppliers have mechanisms in place to combat slavery and human trafficking and comply with the Modern Slavery Act 2015. One of the tests we undertake during governance audits is whether our clients have policies in place relating to anti-slavery and human trafficking and we include research into prospective client’s behaviour in our tenders and due diligence when we enter into a relationship with a new client.
Ethical Approach
The success of Tiaa is built on our ethical approach to everything we do. We have robust and clear policies on all aspects of equality and diversity, sustainability and ethics. This is more than just a ‘tick-box’ activity, our clear commitment is expressed through:
- Ethical business practices
- Transparency in corporate operations and governance
- Philanthropy to support important causes
Encouragement and support of active involvement in charitable programmes, professional societies and other community groups.
Gender and Ethnicity Pay Gap Reports
We are committed to providing equal pay and conditions to all staff regardless of who they are. We have used the ‘Close Your Gap’ tool to calculate and monitor our gender pay gap. We undertake an annual assessment every October and set a plan of action for the coming 12 months and monitor the successfulness of its implementation.
Please note these reports are in previous Tiaa branding.