As more cost of living payments are due in coming months (£300 is due in the Autumn of 2023 for those eligible with a further £299 due next Spring 2024), the Government has warned of scams targeting people receiving them, or people who think they may be eligible due to the increase in food, housing and energy costs.
Fraudsters are taking advantage of the situation pretending to be from the Department for Work and Pensions (DWP). If you receive a telephone call, message or email asking you to apply or contact someone about the payment, it is likely to be a scam. Fraudsters will be trying to persuade you to hand over personal information such as your bank details, address or date of birth. Remember – if you are eligible for the cost of living payment, you will be paid automatically. You do not need to apply or contact anyone. The DWP will never ask for personal details by text or email.
How to avoid being the victim of a scam
- Do not give out personal information, including passwords and PIN numbers. Remember fraudsters can be very persuasive
- Do not reply to text messages if you are not expecting the message, even if they appear genuine
- Do not download attachments or click on any links in emails if you’re not sure they’re genuine
- Always search on GOV.UK to find information on official government services and contact numbers
Reporting a scam
- Forward scam emails to report@phishing.gov.uk
- Forward scam texts to 7726
- The National Cyber Security Centre (NCSC) provides comprehensive guidance
for reporting scam texts, emails, phone calls, websites and adverts: Spot and report scam emails, texts, websites
If you have fallen victim to fraud you should report it to Action Fraud by calling 0300 123 2040 or visit: www.actionfraud.police.uk/reporting-fraud-and-cyber-crime
If you have given your bank details and think you may have lost money, contact your bank immediately.
For advice on invoice fraud prevention and detection, including a review of processes and payment systems, please Contact Us