“I joined TIAA in July 2020 with significant experience of internal audit in the housing sector but having spent a number of years pursuing a completely different career. Despite starting during lockdown, and not having met any of my colleagues in person, I immediately felt that I was a valued member of a supportive team. Several months on I remain impressed by our approach to fulfilling clients’ assurance needs and by their appreciation of the service, and of the audits we provide. Knowledge of specific sectors across the organisation is excellent, and the operational aspects of time recording and report writing are simple and efficient. I have great job satisfaction and work-life balance, and can honestly say that resuming my career in audit with TIAA is one of the best decisions I’ve ever made”.