How to recognise a suspect letter or package

  • If delivered by carrier, inspect for lumps, bulges, or protrusions, without applying pressure.
  • If delivered by carrier, balance check the package to see if it’s lopsided or heavy sided.
  • Handwritten addresses or labels from companies are improper. Check to see if the company exists
    and if they sent a package or letter.
  • Packages wrapped in string are automatically suspicious, as modern packaging materials have
    eliminated the need for twine or string.
  • Excess postage on small packages or letters indicates that the object was not weighed by the Post Office.
  • No postage or non-cancelled postage.
  • Any foreign writing, addresses, or postage.
  • Handwritten notes, such as: “To Be Opened in the Privacy of”, “CONFIDENTIAL” – “Your Lucky Day is Here”
    or “Prize Enclosed”.
  • Improper spelling of common names, places, or titles.
  • Generic or incorrect titles.
  • Leaks, powder, stains, or protruding wires, string, tape, etc.
  • Hand delivered or dropped off for a friend (packages or letters).
  • No return address or nonsensical return address.
  • Any letters or packages arriving before or after a phone call from an unknown person asking if the
    item was received.

If you have a suspicious letter or package:

  • DO NOT handle it.
  • Vacate the room where the parcel or letter is kept.
  • Report it immediately to your manager/supervisor and contact the police.

For further information if you have a suspicious letter or package please watch this video:

More information about our Security Management Service can be found on our Security Management page and please Contact Us to find out how we can support your organisation.