How to recognise a suspect letter or package
- If delivered by carrier, inspect for lumps, bulges, or protrusions, without applying pressure.
- If delivered by carrier, balance check the package to see if it’s lopsided or heavy sided.
- Handwritten addresses or labels from companies are improper. Check to see if the company exists
and if they sent a package or letter. - Packages wrapped in string are automatically suspicious, as modern packaging materials have
eliminated the need for twine or string. - Excess postage on small packages or letters indicates that the object was not weighed by the Post Office.
- No postage or non-cancelled postage.
- Any foreign writing, addresses, or postage.
- Handwritten notes, such as: “To Be Opened in the Privacy of”, “CONFIDENTIAL” – “Your Lucky Day is Here”
or “Prize Enclosed”. - Improper spelling of common names, places, or titles.
- Generic or incorrect titles.
- Leaks, powder, stains, or protruding wires, string, tape, etc.
- Hand delivered or dropped off for a friend (packages or letters).
- No return address or nonsensical return address.
- Any letters or packages arriving before or after a phone call from an unknown person asking if the
item was received.
If you have a suspicious letter or package:
- DO NOT handle it.
- Vacate the room where the parcel or letter is kept.
- Report it immediately to your manager/supervisor and contact the police.
For further information if you have a suspicious letter or package please watch this video: https://www.youtube.com/watch?v=rv5aMGjO8y0
More information about our Security Management Service can be found on our Security Management page and please Contact Us to find out how we can support your organisation.