Corporate Director – Operations
Vicky Davies (FCCA, CIA, CMIIA, QIAL)
Vicky joined TIAA in 2000 and has been promoted through the company. Her corporate portfolio including Performance and Delivery, Training and Development and our Client Management SystemRead More About Vicky
Vicky joined TIAA in 2000 and has been promoted through the company. Her corporate portfolio including Performance and Delivery, Training and Development and our Client Management System. As an experienced Head of Audit, Board Member and Accountant, one of Vicky’s key strengths is seeing the value of effective Assurance from the three sides of the table. Vicky has a proven track record of client retention and a strong reputation for on-time and on budget delivery.
At TIAA, Vicky is our Regional Managing Director for Wales and the West, Midlands and the South. Her role as Engagement Director is to ensure TIAA provides a quality service that exceeds client expectations. Vicky motivates her large and diverse teams to achieve their potential and provide excellent, valued services to clients.
Working with large and small organisations (turnover £2m to £200m) through the business assurance process, recommendations made by Vicky and the teams have made significant costs savings, enhanced and improved performance and delivered tangible improvements to customers, users of the services and the wider communities.
- Consistently ensured quality service and audit delivery 100% to remit, deadline, budget, standards and best practice.
- Coordinating the delivery of multi-team reviews, working with the client to significant improve controls and assurance arrangements and take the organisation from regulatory intervention to standard rated for Governance and Service Delivery.
- An innovative, versatile and highly experienced director with analytical expertise and a fine eye for detail.
- Respected by clients for providing senior management and members with balanced advice on risk, control and assurance.