Home Services Security Management

Security Management

Protecting people, property and assets requires a clear understanding of risk.

Tiaa’s Security Management specialists help organisations identify vulnerabilities, strengthen security arrangements and build resilience against evolving threats. Through independent assessments, investigations and practical advice, we help clients make informed decisions that protect their people, operations and reputation.

Our Security and Risk Services Who We Work With

Security risks are constantly evolving, making it more important than ever for organisations to understand their vulnerabilities and build resilience.

Tiaa’s Security Management specialists help organisations protect people, property and operations through independent assessments, investigations and practical security advice. We work alongside clients to identify risks, strengthen security arrangements and support informed decision-making.

With experience across a wide range of sectors and locations throughout the UK, our team provides tailored support that reflects the challenges and environments in which organisations operate.

Our focus is simple: helping organisations reduce risk, strengthen resilience and protect what matters most.

Our Security Services what our clients say

Why Security Matters

Security is about more than protecting buildings and assets. It’s about protecting people, maintaining services and supporting organisational resilience.

As security risks continue to evolve, organisations need confidence that they understand their vulnerabilities and have appropriate measures in place to manage them. This is particularly important for staff working in public-facing and community-based environments, where incidents of violence and aggression can have a significant impact.

Tiaa helps organisations assess security risks, strengthen protective measures and respond effectively when incidents occur. From security reviews and environmental design advice to investigations and staff training, we provide practical support that helps organisations reduce risk and build resilience.

By combining specialist expertise with a collaborative approach, we help clients create safer environments, protect critical assets and support their people with confidence.

Our Security and Risk Management Services

We can offer both pro-active and re-active services:

Pro-actively:

  • Crime reduction surveys / site visits
  • Risk Assessments of security systems, such as CCTV, access control
  • Risk assessments regarding lone working and violence and aggression
  • Specialist advice on crime hot spots
  • Procedure design and implementation
  • Training
  • Incident trend analysis
  • Policy development and reviews
  • Provide detailed reports and recommendations
  • Penetration testing – testing security vulnerabilities, whether they are physical, social (people).

Reactively:

  • Investigation* support, including action plans
  • Liaison with third parties such as police and government agencies
  • Support and advice for victims of crime
  • Our accredited team of security management specialists have a wealth of experience to draw upon, allowing customisation regarding sector specific security risks as detailed below.

*Our highly skilled investigations teams work around the clock. We cover a wide range of investigation services tailored to your specific requirements.

Additional:

  • Terrorism Preparedness Review
  • Heritage Crime

Terrorism Preparedness Review Heritage Crime

Who We Help

We offer bespoke business assurance services tailored for each industry and sector

Housing

Housing associations hold a unique position in our communities and are well placed with their knowledge of local communities to identify signs of criminality, abuse and exploitation. However, housing associations are also key targets of crime and have three main assets that require safekeeping: staff, premises and equipment.

Staff – Risk to person

  • All front line staff, including those who are classed as remote or lone workers (engineers, maintenance staff etc) may experience violence and aggression towards them.
  • “Cuckooing” – the takeover of a house owned by a vulnerable individual by drug gangs from outside the area to use as a base.
  • Anti-social behaviour targeted at staff, other residents, or the local community.
  • Advice concerning tenant engagement.
  • Help with anti-social behaviour.

Property and assets

  • Buildings could be targeted, especially when empty, with risks of arson, vandalism and burglary/trespassing.
  • Risk from theft or misappropriation of equipment, vehicles, fuel etc.

Healthcare

Although the healthcare sector faces many security challenges, it has seen a documented increase in violence and aggression towards staff. This is the case across the healthcare sectors, with mental health care providers, ambulance services and emergency departments at the forefront.

The main security risks encountered are:

  • Violence and Aggression, unsociable behaviour. Staff may get stressed or harmed and how an organisation deals with violence and aggression often has financial and reputational repercussions.
  • Theft: Both personal belongings and organisation’s assets are at risk of theft. High risk assets within a healthcare provider might include drugs (including medical gases), prescription pads, high value mobile equipment, and IT equipment (including phones). Thefts can be a drain on resources, and interrupt services until replacements are sourced.

Our understanding of NHS security is second to none, and our large client base gives us the opportunity to share knowledge of effective and robust solutions trialled in the past or elsewhere.  Our approach is customised at every client, catering to individual needs.

From short term support with investigations or projects to long-term full-time security management support, we ensure the services are right for you. We work cross-departmentally, from ground floor to board level, to ensure security management support and awareness is embedded at every level.

Education

Schools, Colleges, Universities, higher and further education alike, face a balance between offering easy access to legitimate users from the wider community, while still providing a secure setting for both staff and students. A combination of publicly accessible buildings, used by a large number of students, visitors and staff, with a variety of backgrounds and behaviours lead to challenges within the education sector.

Crime against schools, teachers, and students have an adverse impact on the education of students and the quality of life for all concerned.  In environments of violence and fear, the quality of children’s education is severely diminished.

Violence and aggression

Violence towards teaching staff and employees remains prevalent in all educational establishments. *Across all groups, teachers and support staff have the sixth highest level of violence at work, out of 25 occupational areas. This indicates that the level of violence against educators is higher than in a number of occupational groups including customer service occupations and skilled trades.

*2019 – 2020 Crime Survey for England and Wales

Workplace violence can include verbal abuse or threats as well as physical attacks.  Physical attacks can cause anxiety and distress, and in more serious cases, pain, disability or even death.  Serious and persistent verbal abuse may damage worker’s health through anxiety and distress.  In addition, worry about violence at work, even in workers who do not directly experience it, can be a source of stress.

Other security risks include, but not limited to:

  • Theft of personal belongings and organisational assets (IT equipment etc)
  • Fraud and economic crime
  • Arson
  • Drug dealing on or in the vicinity of the campus.
  • Anti-social behaviour

Charities

Charities often have a very public facing aspect, mostly carried by volunteers, while back-office support is often carried out by a relatively small number of people.

Volunteers often do not receive a great deal of training but are carrying out some of the higher risk roles within the charity.

Charities can be the victim of:

  • Theft, fraud and economic crime
  • Violence and aggression
  • Harassment, online and in person
  • Anti-social behaviour towards volunteers

Government

Government services face challenges regarding security in many aspects:

  • Terrorism
  • Thefts
  • Violence and aggression towards staff, including intimidation and harassment
  • Vandalism, arson
  • Drug dealing

Tiaa can offer;

  • Training: physical security awareness, dynamic staff risk assessments and conflict resolution training
  • Advice on asset and property security and tagging
  • Proactive crime reduction surveys
  • Assessments of security systems, such as CCTV, access control

Other

We also offer services to other sectors, including Credit Unions and Private and Commercial organisations.  Please get in touch if you would like to find out more about these services.

Get the full Tiaa experience and find out how we can help your business

Meet the Team

Who you’ll be working with

Our Clients

Tiaa have been fortunate to work with companies in all sectors across the UK

Enquire Now

Looking for Business Assurance Services?

Speak to an Expert