Training & Surveys

TIAA provides a full portfolio of training and development products in a variety of formats, including face-to-face, virtual, and online eLearning training, to ensure your staff receive the very best opportunities to learn and grow within your organisation in a method adaptable to your needs.

Flexible approach

Our approach stands out among training providers because we treat our customers as partners; we work with you, not just for you.  We work with you to understand your business and your goals, and design complete training packages and any performance indicators around delivery of those goals.

Feedback from clients confirms that our experienced and accredited trainers deliver our courses to an exceptional standard. They use a variety of interactive training methods to engage and enthuse learners.  We know that not every individual learns at the same rate or in the same way, so our trainers are flexible in their approach.  This ensures we meet the needs of each and every learner, enabling them to achieve the desired outcome of the course.

Our comprehensive list of training opportunities includes personal safety courses, a selection of health and safety courses as well as security training and a range of workplace skills. Our full catalogue of professional training courses are available on request, however we are always developing our directory and can be adaptive to your specific needs.

Our service is unique to each client, and all courses are tailored to your specific requirements. This ensures that content is relevant to staff and organisational needs.  Our experts also provide on-site training locally on-site, meaning your staff face no additional travel time or costs.

Online training

We have a number of specially developed on-line training modules specifically built to meet our client’s needs.

As well as a standard range of our specially developed training modules, we can assist you to build training that exactly meets the needs of your organisation.  Examples of some of our training include:

  • Counter Fraud, Bribery and Corruption
  • Risk Management
  • Cyber Crime Awareness
  • Data Protection Act 2018/GDPR (also available in Welsh)

The feedback from the hundreds of staff that have taken part in our online training modules is very positive.  In fact our online Counter Fraud, Bribery and Corruption Training and Cyber Security training have received overall 99% positive feedback from those undertaking the training.

Audit committees and boards

We have developed comprehensive self-assessments for Audit Committees and Boards based on recognised best practice, specifically designed to help you understand your strengths and development areas.  Depending on your needs, these can be conducted in a facilitated session with you, or be entirely self-led and completed using our dedicated on-line assessment tool.

Our self-assessments include:

  • Audit Committee Self-Assessment Checklist (police also)
  • HFMA Audit Committee Self-Assessment Checklist part A and part B
  • Board Governance Toolkit – 3 parts: Board Fundamentals; Strategy and Culture; and High Performing Board


Our survey experts can help you design your survey to extract the maximum information whilst keeping the survey manageable for your staff or your customers enabling you to obtain the comprehensive data you need.  Examples of surveys we have helped our clients run include:

  • Staff Surveys
  • Modern Slavery
  • Risk Management
  • Budgetary Control Maturity
  • Patient’s Transport
  • Safeguarding
  • Patient Records Access

We often combine aspects of training within surveys to maximise the usefulness of surveys and make best use of your most valuable resource, time.

Get the full TIAA experience and find out how we can help your business

our clients

TIAA have been fortunate to work with companies in all sectors across the UK

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