Pre B Corp
Tiaa’s workforce believe that the company is unique. Tiaa’s business model has been centred on supporting improvement in the value gained from every pound spent on public services in the UK. This is something that has helped attract and retain the fantastic professionals employed today. Tiaa is proud to be certified by ‘Green Dragon’ since 2013 and dedicated to maintaining this as part of its sustainable business model, as well as meeting all the relevant legal requirements. Being a B Corp shows more clearly Tiaa’s commitment to its workforce, customers, shareholders and the environment.
Understanding B Corp
B Corp certification recognises businesses that balance purpose with profit. Awarded by B Lab, it is given to organisations that meet high standards of social and environmental performance, transparency and accountability.
For us, becoming a B Corp is about more than achieving a certification. It reflects our commitment to making a positive impact through the work we do, the way we support our people and communities, and how we operate as a business.
To achieve certification, we completed a rigorous assessment covering governance, employees, community impact, environmental responsibility and customer value. We achieved a B Impact Assessment score of 94.6 and made a legal commitment to consider the impact of our decisions on all stakeholders, not just shareholders.
B Corp certification must be renewed every three years, encouraging organisations to continually improve and strengthen their impact. As part of a growing global community of purpose-driven businesses, we are proud to be using business as a force for good.
Why be a B Corp?
As a company that already strives to be environmentally and socially conscious of its impact, the B Corp certification shows quantifiable values.
- Encouraging social responsibility: It holds the company accountable for social and environmental responsibility, which is increasingly important to consumers.
- Attracting like-minded employees: The certification can attract top talent who are looking for meaningful careers and validates the company’s employee-centric culture.
- Cost savings: B Corp status can lead to cost savings by providing access to community data on sustainable practices and identifying wasteful spending.
- Building trust: Certification builds trust with consumers, communities, and suppliers.
- Enhancing reputation: It can enhance the company’s reputation with consumers and make the company more attractive in the job market.
- Legal protection: It provides legal protection for the company’s mission and values over the long term.
- Attracting investors: B Corps can attract impact investors who are interested in supporting companies with a positive social and environmental impact.
These benefits can contribute to Tiaa’s overall success and sustainability, aligning profit with purpose.
Value, impact and connection
Value – We are a business assurance services provider that helps people feel confident that their organisations are contributing to a better world.
Impact – Our customers demand transparency and assurance that we practice what we preach.
Connection – As a B Corp, we report on all aspects of our business so that we can validate we are contributing to the positive impact that we promise.
- Tiaa’s social value offering: Tiaa wants to help improve outcomes for stakeholders of all public services across the UK. This is achieved through supporting our clients to improve the value they gain in every pound they spend.
- Tiaa’s net zero commitment: Tiaa cares about the planet and has pledged to be net zero by 2030. They have joined the SME Climate Commitment and they report their progress every year. We set annual environmental improvement targets to reduce our materials and resource consumption, which is measured against our carbon reduction plan, and we provide professional advice to our clients and customers to enable them to do the same.
- Tiaa’s B Corp certification: Tiaa is a B Corp, which means they are a good business that cares about people and the planet. They have to meet high standards of social and environmental performance, transparency, and accountability.
- Tiaa’s actions to reduce our environmental impact : Tiaa has been proactive in identifying and reducing our impacts, with initiatives including installation of LED lighting, moving to green energy contracts, hybrid working, conversion of our fleet to hybrid and electric vehicles, and virtualisation of our servers . We also strive to reuse resources, with recycling and disposal considered as a last option.
- Tiaa’s support for community, staff, and equality: Tiaa is a good employer and a good neighbour. We actively encourage our staff to volunteer at local projects and charities and provide paid leave to do this. They have a plan to support their staff’s wellbeing, sustainability, and equality. They also pay fair wages and report their gender pay gap.
Onwards and upwards
Tiaa aims to keep giving back to the communities where it works, and to keep fulfilling its promise to its workers, environment, customers and governance.
Workers
- Promote equality, diversity and inclusion
- Invest in the future of our people
- Provide an open and compassionate working environment
- Support the physical and mental security of our people
- Embed our ethical, transparent and collaborative culture
Environment
- Become net zero by 2030
- Give back more than we take
- Achieve carbon literacy within our workforce
- Share our best practice with customers
- Be open and transparent about our journey
Customers
- Invest in customer care
- Deliver the highest assurance
- Innovate our delivery infrastructure
- Maintain our independence and objectivity
Community
- Sustainably use our resources
- Proactively identify opportunities to diversify
- Engage with and support our local communities
Governance
- Demonstrate the highest standards of corporate and ethical governance
- Realise our potential
- Maintain and grow in core markets
- Enhance shareholder value
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our clients
Tiaa have been fortunate to work with over 1,000 companies across the UK and the world
The audit was carried out by an experienced and knowledgeable auditor who was able to use good judgement to focus on critical & important issues rather than a tick box type approach.
