Healthcare

We have worked with the NHS for over twenty years and our expertise has grown as a result of four former NHS audit and counter fraud consortia joining the company since 2012. We currently work with more than 130 NHS and healthcare organisations across the UK and our specialist teams have worked with Clinical Commissioning Groups and providers of Mental Health, Community, Acute and Primary Care services

Specialists in the Healthcare Sector

The NHS and healthcare sector have been massively impacted by recent events. Increasing pressure on funding and making budgets stretch, maintaining financial strategies in the medium and long term, the safety and suitability of premises, staffing needs and wellbeing, recruitment, risk of infection, lack or failure of equipment and general care and customer service are only some of the main risks which our clients have told us they experience. We are here to support you.

The introduction of the Procurement Act adds another layer of complexity, requiring healthcare providers to reassess procurement governance, contract management, and compliance processes. With increased scrutiny and a focus on transparency, it’s vital that procurement practices are aligned with both regulatory expectations and patient care priorities. TIAA can help you embed these changes effectively and strategically.

Our clients include private health providers, Foundation Trusts, and NHS Trusts as well as small GP practices.  We provide a fully outsourced service and both short and long term support using our range of specialists with expertise in clinical risk, health and safety compliance as well as all aspects of NHS governance.

But above all that, we want to work with you to fully relate to the risks and challenges that you are facing. We can bring you sector knowledge from governance best practices to new regulatory guidance and legislation and will listen to your needs and what impacts you the most to create a plan of work which is insightful, innovating and realistic ensuring that your organisation reaches its full potential. Our approach puts your staff and your patients in the centre, giving the benefit of a public service ethos combined with business knowledge.

CQC Care Align

CQC Care Align

Are you due a CQC inspection?

A positive CQC inspection outcome is critical for any regulated organisation, for the confidence of service users and the morale of staff, as well as providing valuable insight to stakeholders.

The CQC’s approach has changed, and it is likely that your staff involved in CQC compliance will not have been involved under the new inspection regime.

Our specialists will use their skills to support you in a tailored approach, depending on your specific requirements:

  • Helping your senior leadership team to prepare for an inspection
  • Supporting operational teams in devising practical ways to collate evidence
  • Helping your team to put in place a system to sense-check evidence
  • Review the Governance process to identify opportunities for improvement
  • Provide preparation to the Board and Senior Leadership Team on the Standards
  • Focused support on Quality Statement assurance

Our service comprises a former CQC inspector as well as team members with Director-level experience in clinical, governance and risk management roles.

Helping NHS Trusts Regain Control of Estates Spending

TIAA supports NHS Trusts in tackling estates overspend and strengthening governance. With decades of experience in NHS assurance, we offer two tailored services:

  • Maintenance Diagnostic Review – A high-level health check of estates governance, financial controls, and procurement practices.
  • Deep-Dive Investigation – A forensic review of specific cost areas, contracts, or suppliers to uncover root causes and deliver actionable savings.

Whether you need a broad review or targeted support, we’re here to help you make informed, confident decisions.

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Our offerings

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Meet the team

Who you’ll be working with

our clients

TIAA have been fortunate to work with companies in all sectors across the UK

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