Advisory Services
TIAA's Advisory Services
Sentinel: Strategic Security Assessment for Resilience and Confidence
In an era of rising crime and external threats, protecting your people, property, and information is more critical than ever. TIAA’s Sentinel service offers a tailored, strategic assessment of your organisation’s security maturity—led by experts from law enforcement, military, and estate security backgrounds.
Designed to support informed, risk-based decisions, Sentinel helps Boards prioritise investment, strengthen compliance, and build resilience across key areas. The result? A clearer path to safeguarding operations and ensuring continuity of service.
Click below to discover more about Sentinel.
Eco SMART
The UK public sector is facing increasingly structured and ambitious expectations around climate sustainability, driven by national policy, regulatory frameworks and public accountability. This is at a time when public funding is being stretched, with competing priorities and major reforms are taking place.
Our experienced team of Sustainability assurance specialists can review your business plans and journey towards Net Zero, utilising our Eco Smart tool. A deep-dive audit of your business road-map can uncover areas where expected outcomes may not be achievable from the current journey, along with steps for improvement.
With our support, you can understand your position on meeting Government expectations towards Net Zero along with the interim carbon budgets.
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Health and Safety Services
At TIAA, we believe Health and Safety isn’t just about compliance—it’s about creating environments where people thrive. Our consulting service is designed to help organisations not only meet regulatory requirements but also embed a culture of safety that enhances productivity, morale, and long-term resilience. Whether you’re a local authority, private enterprise, or public sector organisation, our mission is to deliver tailored, actionable support that aligns with your operational goals and budget.
Discover more – TIAA Health and Safety Service
Secure Scan - Vulnerability Scanning Subscription Service
Does your organisation place all your reliance on the effectiveness of your Cyber Security measures by an annual penetration test? What happens for the rest of the year? Stop guessing and start knowing, by using Secure Scan from TIAA.
Our service offers a proactive and scalable solution to keep your systems secure year-round. Unlike penetration tests, which are a one-time check, our regular vulnerability scans provide ongoing protection and peace of mind.
Our subscription package can be modified to meet your needs, budget, and risk appetite. We can offer:
- Robust assurance, and cost effective – regular health check vulnerability scanning, not a single annual penetration test.
- Pro-active Risk mitigation, not reactive firefighting, which helps build a balanced approach to effective cyber security.
- Cost effective assurance – tailored to your priorities, which flexes as systems change.
- Comprehensive Assessment, rather than limited scope – supporting key risks from infrastructure through to web applications, cloud and payment card compliance.
- Prioritise remediation – helping IT focus on remediation with effective criticality mapping and focussed solutions where available.
Think of our service as regular maintenance for your IT systems, ensuring they remain secure and resilient. Contact us for a tailored quotation and robust cyber security assurance.
Improving your organisation’s processes and practices
TIAA is distinctive in that we are a specialist business assurance provider, rather than an accountancy firm. This gives us the ability to offer additional services unique to business assurance.
We know that organisations are under significant pressure to meet challenging financial targets. Our innovative business services add real worth in terms of improving your organisation’s processes and practices. Such efficiency adds value and quality to the business you provide and supports you to succeed.
Specialist investigations service
Our bespoke investigations practice forms part of our Anti-Crime and Investigations Team. Our team of dedicated specialists are able to provide focussed services in areas including:
- Management conduct reviews
- Disciplinary investigations
- Fact finding reviews
- Regulatory breaches (such as data loss / DPA issues)
- Whistleblowing matters
- Criminal investigations
- Cyber risk investigations (including digital forensics)
Government functional standards review service
We provide support to organisations with assessment and developing compliance with the Government Functional Standards, which all government agencies, departments and ALBs are expected to comply with.
Our broad range services can support your organisation with the three key areas of strategy and governance, functional management practices and the management of functional standards.
Data protection advisory service
Our Data Security team can provide a fully outsourced, resilient Data Protection service or assistance for your Data Protection Officer. Our team of experienced Data Protection Advisors can provide you with a pragmatic and proportionate service, which is designed to maximise the integrity and robustness of your organisation’s arrangements, safeguarding personal data in accordance with the Data Protection Act 2018 and the Information Commissioner’s Office (ICO) guidance.
Key elements of our service include providing:
- Assistance with responding to Subject Access Requests in a timely and independent manner
- Assistance with responding to possible data breaches in a timely and independent manner
- Ongoing Data Protection awareness training for your staff and Trustees
- Resilience when your key staff are on leave
- Data audits to establish any vulnerabilities and to advise on proactive corrective action
- Periodic Data Protection Action Alerts
- Ability for your organisation to demonstrate to funders, regulators and similar that you have in place an independent and robust Data Protection infrastructure
- Proactive reviews on DPA systems and processes (inclusive of FOI procedures)
Risk management service
Risk Management if done properly, protects people, reputation and will improve efficiency and effectiveness in service delivery.
How TIAA can help you achieve this
- We look at risk maturity – do you know what yours is?
- We can perform a health check on your risk management arrangements.
- We can provide training and workshops to all staffing levels across your organisation including Board, Corporation, Governors, and Members.
- We can act as mentor and/or facilitator to work with your Risk Management Team.
Risk Management is a never-ending journey – as Donald Rumsfeld (US Secretary of Defence) once said “there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know.” Risks that catch us out fall into the later categories and that makes Risk Management so important – IF DONE PROPERLY!
Decoding your culture
Uncover the building blocks of your culture and define a clear strategic way forward to effectively reduce staff turnover, increase productivity and supercharge performance.
Why might I need a culture diagnostic?
You might currently be facing common internal challenges:
- A misalignment between your business values and employee behaviours
- An increase in attrition, resulting in a spike in recruitment and training costs
- A peak in whistleblowing, malpractice and legal suits which are harming your external reputation as an employer
- Resistance to change and transformation to practices, creating inefficiencies and reducing growth
Our unique methodology has three defined stages where we take an impartial approach to undertake in-depth research and transform these insights into a clear and concise articulation of your current culture.
Research – we use both qualitative and quantitative research to assess and define your culture against a maturity scale.
Playback – With senior leaders, we workshop your strengths, blockers and underlying challenges that are holding your culture back, all the while assessing your appetite for change across the business.
Roadmap – Using all our insights, we develop a blueprint and clear roadmap of recommendations for implementation to close the gap.
Contact us and book an introductory conversation to see if this might be the right solution for you.
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TIAA have been fortunate to work with companies in all sectors across the UK
The review was well communicated, conducted and provided constructive feedback and action points. The auditor was friendly, efficient, and kept all involved and updated throughout the audit, and was a pleasure to work with.
