Tailgating

When unauthorised individuals gain entry to a building by following a staff member through doors, barriers and gates to avoid detection.

What should you do?

  • Individuals may claim to have forgotten their access pass, do not let them pressure you to give them access
  • Challenge everyone who is unauthorised before giving out information or access to secure areas
  • Report anyone you feel might be suspicious

STOP – CHECK – REPORT

Report anything you are unsure of. It is better to challenge and verify, than let an unknown individual gain access to secure information

Invoice Diversion

Where a fraudster requests a change of bank details, pretending to be a supplier. It may be a phone call or an email and they may request an urgent update to pressure you.

What should you do?

  • Do not update banking details based on a phone call or email alone.
  • Contact the supplier using details you know are correct – ensure these details have not been changed recently
  • Before paying invoices, check if the banking details have been changed recently and confirm before releasing payment
  • Request written confirmation from a legitimate contact
  • Require two people to sign off and independently verify any request to change supplier details
  • Remember STOP – CHECK – REPORT. Report anything you are unsure of. Pause, verify independently and report

Cyber fraud amounted to £1.63 billion in losses for individuals and business in 2025.

Cyber security awareness is important as it helps protect individuals and organisations from threats, reducing the risk of sensitive information being compromised and helps keep organisations secure.

Where to get help: